Implementation Service Request Platform

Implementation
Management Platform

A platform designed to support the implementation team’s daily operations, tracking and managing client interactions. It ensures we're always up to date with your activities, allowing us to provide support and guidance when needed.

Download Onboarding Guidelines
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Featured Processes

Certificate of Completion

Receive your certificate after completing the onboarding of an MCDA.

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Request for a Meeting

Schedule a meeting to resolve any system challenges with your MCDA.

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Request for a Training

Inform your supervisor about upcoming training planned with your MCDA.

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Request for USSD Onboarding

Get a service successfully onboarded onto the USSD platform.

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Request for Document Review

Schedule a session to review important documents.

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Change Request

Submit change requests initiated by clients for processing.

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The Process of Onboarding an MCDA Made Easier

Download the document below for guidance and all the information you may need on onboarding a Ministry, County, Department, or Agency (MCDA), as well as managing and interacting with the MCDA.

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